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  •   8 days ago

How to share Slack developer sandbox with slackhack@salesforce.com?

one of submission requirements is share your Slack developer sandbox with testing@devpost.com and slackhack@salesforce.com

Slack UI says Couldn’t invite when I'm trying to invite this email to sandbox workspace.

  • 6 comments

  •   •   5 days ago

    Thanks for your patience! We’ll forward your query to the Salesforce team for a closer look. We'll be in touch as soon as we have more information.

  • Manager   •   5 days ago

    Hi there. Can you confirm if you were trying to add both as "Members" and NOT as Single or Multi-channel guests? If so, let me reach out to the Slack/Salesforce team to see if there is another common troubleshooting solution we can try.

  •   •   5 days ago

    As member

  • Manager   •   5 days ago

    We also have this new FAQ which should help:

    My sandbox is set up but invites aren't going through/teammates never get the email.
    If you used the default template, your sandbox came pre-loaded with 7 placeholder users — which fills the 8-user cap before you can invite anyone else.
    Two options to solve this:

    Already provisioned your sandbox: Go to Manage Organization → People → Members → find the placeholder accounts → Deactivate this account (must be done at the organization level — removing from the workspace alone will not resolve the issue)
    Haven't provisioned your sandbox yet: Choose the blank template — no fake users, full capacity from the start; or, if you want the content in the default template, follow the instructions above

    Let me know if you try both of these and if you're still having trouble. Thanks.

  •   •   5 days ago

    I deactivated two accounts, and their status now shows as “Removed,” but I still can’t invite two new members

  • Manager   •   5 days ago

    I checked with the Slack team - did you make sure to remove them from the org level, not the workspace level?

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